Privacy Notice

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how AECPort collect and process your personal information through AECPort websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together “AECPort Services”). For purposes of this Privacy Notice, “Affiliate” means any entity that directly or indirectly Controls, is Controlled by or is under common Control with AECPort. “Control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of an entity, whether through the ownership of voting securities or otherwise. By using AECPort Services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Does AECPort Gather?

We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to AECPort Services. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Services.

Automatic Information: We automatically collect and store certain types of information about your use of AECPort Services, including information about your interaction with content and services available through AECPort Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses AECPort Services and other content served by or on behalf of AECPort on other websites.

Information from Other Sources: We might receive information about you from other sources, such as complete a questionnaire, a support ticket, or a feedback entry form from our services, which we use to correct our records.

For What Purposes Does AECPort Process Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and subscribe online services. We use your personal information to take and handle orders, subscriptions, process payments, and communicate with you about orders, subscriptions, and promotional offers.

Provide, troubleshoot, and improve AECPort Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the AECPort Services.

Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with AECPort Services.

Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from users’ information regarding place of establishment and bank account information for identity verification and other purposes.

Communicate with you. We use your personal information to communicate with you in relation to AECPort Services via different channels (e.g., by phone, email, chat).

Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, AECPort, and others. We may also use scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers?

To enable our systems to recognise your browser or device and to provide and improve AECPort Services, we use cookies and other identifiers.

Does AECPort Share your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with Affiliates of AECPort that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Transactions involving Third Parties: We make available to your services, products, applications, or skills provided by third parties for use on or through AECPort Services. For example, you can bookmark products from third parties through our platform. We may also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling subscriptions for products or services, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that AECPort or substantially all its assets are acquired, customer information will of course be one of the transferred assets.

Protection of AECPort and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of AECPort, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.

What About Advertising?

Third-Party Advertisers and Links to Other Websites: AECPort Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.

Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant AECPort ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already bookmarked one of our products/services/products/companies, we will share your advertising identifier and data about that event so that you will not be served an ad to bookmarked the content again. Some ad companies also use this information to serve you relevant ads from other advertisers.

Which Information Can I Access?

You can access your information, including your name, address, payment options, profile information, and viewed history in the "Your Account" section of the website.

What Choices Do I Have?

Many of our AECPort Services also include settings that provide you with options as to how your information is being used.

As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of the AECPort Services.

You can add or update certain information on pages such as those referenced in Which Information Can I Access? When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail from us, please adjust your Customer Communication Preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or device.

If you do not want to see interest-based ads, please adjust Advertising Preferences.

The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of AECPort Services, we recommend that you leave them turned on.

If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account and blocking cookies on your browser.

If you have any questions relating to AECPort's collection, use, or disclosure of personal information, please contact our data protection officer by sending an email to dpo@AECPort.com.

Terms of Use, Notices, and Revisions

If you choose to use AECPort Services, your use and any dispute over privacy is subject to this Notice and our Terms of Use including limitations on damages, resolution of disputes, and application of the law of Singapore. If you have any concern about privacy at AECPort, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us


You provide information to us when you:
  1. Search for companies, jobs, tender opportunities, products or services in our platform;
  2. add or remove an item from your bookmarks, or message AECPort account owner through or use AECPort Services;
  3. download, stream, view or use content on a device or through a service or application on a device;
  4. provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when surfing on our platform) or Your Profile;
  5. upload your contacts;
  6. configure your settings on, provide data access permissions for, or interact with an AECPort service;
  7. provide information in your Business Account or any other account we make available that allows you to develop or offer software, goods, or services to AECPort customers;
  8. offer your products or services on or through AECPort Services;
  9. communicate with us by phone, email, or otherwise;
  10. complete a questionnaire, a support ticket, or a feedback entry form;
  11. upload or stream images, videos or other files to AECPort Services;
  12. compile Feedback Lists or other Donation registries;
  13. participate in Discussion Boards or other community features; or
  14. provide and rate reviews.

As a result of those actions, you might supply us with such information as:

  1. identifying information such as your name, address, and phone numbers;
  2. payment information;
  3. your age;
  4. your location information;
  5. your IP address;
  6. people, addresses and phone numbers listed in your Friends and Followers’ List;
  7. e-mail addresses of your friends and other people;
  8. content of reviews and e-mails to us;
  9. personal description and photograph in Your Profile;
  10. images and videos collected or stored in connection with AECPort Services;
  11. information and documents regarding identity, including National Identity Registration Card (NRIC) numbers (where their collection is permitted by law) and driving license numbers;
  12. corporate and financial information;
  13. credit history information; and
  14. device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronise them with your other AECPort devices;

Automatic Information


Examples of the information we collect and analyse include:
  1. the internet protocol (IP) address used to connect your computer to the Internet;
  2. login, email address, and password;
  3. the location of your device or computer;
  4. content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
  5. device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
  6. AECPort Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
  7. version and time zone settings;
  8. bookmark and content use history, which we sometimes aggregate with similar information from other customers to create features like Recommendation
  9. the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
  10. phone numbers used to call our customer service number; and
  11. images or videos when you bookmark in our platform, or platforms using AECPort Services

    12. We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information from Other Sources


Examples of information we receive from other sources include:
  1. account information, subscription information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services;
  2. information about your interactions with products and services offered by our Affiliates;
  3. search results and links, including paid listings (such as Sponsored Links); and
  4. credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access


Examples of information you can access through AECPort Services include:
  1. status of subscriptions;
  2. your complete viewed history;
  3. personally, identifiable information (including name, e-mail, password, and address book);
  4. payment settings (including payment card information, promotional certificate and gift card balances;
  5. e-mail notification settings (including Product, Services and Project Update Alerts, Jobs Update Alerts, Tender Opportunities Alert, and newsletters);
  6. recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
  7. your content, services, and related settings, and communications and personalised advertising preferences;
  8. content that you recently viewed;
  9. voice recordings associated with your account;
  10. Your Profile (including your product Reviews, Recommendations, Reminders and personal profile)

Release Date: 10 Oct 2022

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